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NEW QUESTION # 63
Case Study 1 - Litware, Inc
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Existing Environment
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites. Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server- certified handsets.
Locations
Litware has global retail stores and datacenters.
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directly to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Warehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA, along with the sites' existing ISDN trunks.
Currently, users at the company's warehouse in Georgia can call the PA system by dialing
123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client.
Users at the retail sites have the Teams app and an associated data plan installed on their mobile device.
Currently, each retail uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN.
The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Requirements
Planned Changes
Litware plans to implement the following changes:
Maintain the existing emergency call PA integration.
Replace the existing IP-PBX solutions by using Teams Phone.
Consolidate all its PSTN trunks by using region-specific datacenters, whenever possible During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550 and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
Minimize the amount of voice traffic over the WAN.
Whenever possible, use natively supported Teams solutions.
Avoid replacing existing analog device adapters and SIP phones.
Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
Ensure that the retail sites can place and receive calls in the event of a WAN failure.
Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements.
Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.
Answer: D,F,G
Explanation:
The UK site should us "Calling Plan".
Voice Routing Policy is used for Direct Routing.
NEW QUESTION # 64
You have a Microsoft Teams Rooms on Windows system in a local conference room. The system is NOT joined to Active Directory.
You need to ensure that the system can be managed by using RDP.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 65
You have a Microsoft Teams Phone deployment.
You need to deploy a Teams device named Device1 trial meets the following requirements:
* Autodials a preconfigured call queue when the phone handset is picked up
* Displays the common area phone user interface
Which license should you assign to Device1. and which feature should you enable for Device1? To answer.
select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 66
Your company has an office in Atlanta.
The company has a Microsoft Teams Phone deployment that contains a toll-free phone number.
You notice that the Atlanta office has significantly high toll-free dial-in usage for meetings.
You need to disable the toll-free number for meetings organized by users in the Atlanta office.
Which type of policy should you configure from the Microsoft Teams admin center?
Answer: A
NEW QUESTION # 67
You need to recommend network design changes that must be implemented before the Skype for Business Server to Microsoft Teams migration.
What should you recommend for the Vancouver facility users and the remote sale team users? To answer, drag the appropriate recommendation to the correct users. Each recommendation may be used once, more than once, or not at all. Vou may need to drag the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-cscallinglineidentity?view=skype-ps Case Study Overview Contoso, Ltd. (NEW)Contoso, Ltd. is an international manufacturing company that has 2,000 employees.
Contoso currently uses a third-party meeting service. The company plans to migrate the meeting service to Microsoft Teams and replace all legacy video teleconferencing (VTC) devices.
Physical Locations
Contoso has offices in Toronto. New York. Rome, and London. The company has a global sales team that works remotely.
Active Directory Environment
The on-premises network contains an Active Directory Domain Services (AD DSJ forest named contoso.com.
Microsoft 365 and Teams Environment
Contoso has a Microsoft 365 subscription. All users are licensed for Microsoft 365 E5 and Teams Premium.
All users are enabled for Teams Phone by using Operator Connect.
The contoso.com domain syncs to Microsoft 365 by using Azure AD Connect cloud sync. All users use the Microsoft Authenticator app for multi-factor authentication (MFA) to cloud services.
A Microsoft Surface Hub device is deployed to the boardroom in each office.
The reception area at the Toronto office is configured to use a phone number of +14165555555 in Teams.
Problem Statements
Contoso identifies the following issues:
* A user in the London office cannot locate the recorded files from a recurring Teams meeting.
* Executives in the New York office report having to use Microsoft Authenticator to access their Microsoft OneDrive files from the Surface Hub.
* A user in the Toronto office reports receiving incoming calls while attending Teams meetings instead of having calls sent automatically to voicemail.
Planned Changes
Contoso plans to implement the following changes:
* Deploy a new Teams-certified endpoint to all the boardrooms and huddle spaces in all the offices.
* Start a pilot project to deploy an Intelligent Speaker to the boardroom in the Rome office and evaluate transcription and voice attribution capabilities.
* Deploy a Teams shared device to the lunchroom in the Toronto office. Calls placed to +1416S5555SS must ring in both the reception area and the lunchroom.
Technical Requirements
Contoso identifies the following technical requirements:
* The endpoint deployed to each boardroom must include a console on the table. The endpoint must automatically invite the existing Surface Hub when joining a Teams meeting.
* The sales team must be able to temporarily sign in to the endpoints deployed to the huddle spaces to respond to Teams messages and 3ttend video calls.
* The endpoints deployed to the huddle spaces must allow only outbound emergency calls when a user is NOT signed in.
* During Teams meetings, the sales team must have a watermark displayed on shared content.
NEW QUESTION # 68
......
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